News, Posts & Updates

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Pricing Amendment 2021

As technology continues to improve and move at pace, the world of web presence has to keep up with the changes, this is a huge undertaking! To keep up with all the requirements we have to upgrade our servers once again. This will happen over the next few weeks and continue during the early part of 2021. This notice is to advise you that your website has to move to the new platform as your web presence reliability is reliant on this change.

The web is still by far the best value advertising available and represents phenomenal value for money.

It is your shop window that’s accessible to anyone online with a computer, mobile phone or tablet. With so much opportunity to do business it’s essential that your customers find you! You would be staggered how many of your existing customers use a search engine (Google) to find your phone number. Increased costs are never welcomed however, we have held our prices for more than ten years and during this time we have worked tirelessly to enhance your web presence and have absorbed costs in relation to security updates, previous server upgrades, data transfers and platform changes along with ongoing technical help and advice. We have no alternative than to make a small increase to our hosting and support fees effective 1st January 2021.

Where else can you showcase and advertise your business to ensure you stay in front of your competitors? We are continually in touch for updates from you during the year, and will be again over the coming weeks to ask for some new content to advertise your business and add to your site. We want to make it work – but will require a little help from you! Thank you for your support, we look forward to working further with you and assure you of our continued commitment to customer care.

DON’T FORGET….. your Web, print and Covid special requirements The Wearewood team are working diligently to help you with all your requirements There has never been a better time to check your website:

 : Is it up to date?

 : Does it inform the consumer what you offer?

 : Does it display good testimonials?

 Do you post interesting & relevant news?

Your web presence is the most efficient form of targeted advertising available; it is essential that you keep it up-to-date to ensure you are ahead of your competition… Many of you will be Kick starting your businesses Please Let us know about any update you want on your site The best way to make contact is by e mail. If you have any questions, please don’t hesitate to contact us. Kind regards, The Wearewood Team We Are here to help! Stay safe and our best wishes

MOT Extension Update

Attention garages: With the MOT extension now ended the DVSA are encouraging people to get their MOTs done early!

Have you seen the images they have sent out for your Facebook / Instagram and/or website?


Maybe you’d like to add a note / pop-up or bulletin on your website MOT page?

There is even a tool kit available with suggested posts and ideas https://mattersoftesting.blog.gov.uk/beat-the-rush-mot-campaign/

Stay Updated!

In a constantly changing world, especially now, it’s important to keep your website up to date. Is it time to update your pop up message on your website?

COVI19 BUSINESS SAFETY ESSENTIALS

With social distancing rules remaining for the foreseeable future…
Businesses are required to introduce measures to protect their staff and customers.
We’ve put together some products designed to help you achieve your obligations.

All products can be personalised with your wording and Logo.

CONE SIGN – Customise traffic cones with these slip-on signs. Simply slide the signs over
the top of the cone for an instant attention-grabbing device.
Use outside as a queue controlling measure, to aid navigation, or to help
define designated collection or delivery spaces.

CIRCLE FLOOR STICKERS – Encourage customers to stay a safe distance apart and
reinforce important safety messages with instructional floor stickers.
Choose between indoor or outdoor variations. The outdoor option is made
from an aluminium based substrate and can be recycled.

RECTANGLE FLOOR STICKERS – Encourage customers to stay a safe distance apart and reinforce important
safety messages with instructional floor stickers. Choose between
indoor or outdoor variations. The outdoor option is made from an aluminium
based substrate and can be recycled.

SAFETY POSTERS – Reinforce the latest Government issued safety guidelines on a large
format poster. If you’ve had to make changes to the way customers
interact with you, they can also be used to advertise operational messages
like new opening hours or a temporary new address.

SNEEZE GUARDS – Help to protect your staff and customers in your reception area,
 with a portable sneeze guard. They feature an acetate window to aid
communication and a cut-out area at the bottom for transactions.

SUSPENDED SNEEZE GUARDS – Perfect for customer service areas. Suspended sneeze guards are supplied
rolled up and come with a simple hanging kit for suspended ceilings.
Comes with a printed foamex header and footer for personalised branding.

FREE STANDING SIGN POST – These freestanding sign posts can be accessorised with either an A4 plastic
wallet or snap frame on the front and reverse. This allows the key message
to be quickly and easily updated if required. Alternatively, opt for a permanent message
to be printed on both sides.Use in busy spaces like customer service area and workshop area, where
important safety messages need to be reinforced at ground level.

QUEUE BARRIER – With the introduction of social distancing advice it may be necessary to change
the layout of your entrances, till areas or working and staff canteen spaces.
Branded queue barriers can guide your visitors and employees safely and
help to keep them informed.

Don’t forget your Tax Year End supplies!

During these difficult times, many of us are still having to complete our
statutory duties and sadly Tax Year End has come round again and for many Financial Year End is looming too! 

Please note we are still open and able to take orders for VAT Books,
if you need them!

Please click here to visit the RMI Webshop, click here

We are here to help!
Wearewood Services Customer Care Team

Wearewood Services are here to help:


In light of the ongoing Coronavirus outbreak, we wanted to reassure you that we are monitoring the ever-changing situation and promise to support you through these challenging times.

We have a full team who are working to keep your website and online presence running smoothly.

Please contact us, if you want to post any messages or updates on your website. It’s a great way to talk to your customers.

Now may be the perfect opportunity to review your website and any print requirements – we will be more than happy to quote.

If you need RMI Business Forms, click here

We look forward to speaking with you soon,

Wearewood Services Customer Care Team

The Seasons are Changing

It’s that time of year where the weather is changing and winter is looming.

Ensure your Offers are up-to-date on your website.

Contact us if you would like to update your site!

Essential Tips for E-mail continuity & Security!

August 2019

We are all guilty of taking e mail availability for granted, rather like expecting our car to start when we turn the key.

As industry professionals you are aware how important regular vehicle maintenance is in maintaining reliability. Email is similar in so much as it needs to be maintained, and the following tips will help with continuity and reliability of service.

As a matter of urgency, please review the following:

DELETE Spam, Junk & empty deleted folder regularly.

  • Excess data in both e-mail and digital document folders can cause your computer to slow down, and cause congestion as it makes it harder for information to pass through.

It is no different than having a hallway full of clutter, it makes it difficult for you to get through.

ENSURE your Antivirus Software & Firewall is up to date and Active.

  • Firewall – Most computers have these as standard. Why? A software firewall will protect your computer from outside attempts to control or gain access to your computer (hacking).
  • Antivirus Software – A software which acts as a ‘policemen’ at the gate of your computer system. This protects the computer from incoming threats and seeks out, destroys and warns of possible threats to the system. New viruses are being created all the time. It is the job of the antivirus software to keep up with the latest threats.

DO NOT open mail with attachments that you do not recognize.

  • Check before your open! E-mails received from unknown sources could contain a virus! (If you are not familiar with the sender then don’t open it, ‘report as spam’ & delete.)

*By reporting unwanted e-mails as SPAM this will allow your computer to automatically categorise future e-mails to reduce your chance of threat. These e-mails will then be stored in the junk folder for easy deletion.

 ENSURE you run all the essential computer updates Close/restart your applications & computers regularly to ensure updates are activated.

  • Your computer should automatically advise when there are updates available. On windows based computers you will get an option to ‘update and shut down’ when shutting down your systems. Not only does this ensure your computer is up to date but also installs updates when you are finished with your computer, at the end of the day perhaps, as to not interfere with your work.

ENSURE you have your Passwords, safe and to hand in the event of any issues. – This will help us to help you.

Often logging in and out of an account, to effectively ‘reset’ it, can resolve simple issues. If you do not have your password stored safely or to hand when it is needed, this can cause delays for both yourselves and your IT support.

These basic maintenance tasks must be carried out to protect your functionality and secure server space.

Should you require support in this regard please contact your Local or in house IT provider direct.  

The Wearewood Team will be happy to point you in the right direction

GDPR – General Data Protection Regulation

The General Data Protection Regulation (GDPR), which came into force in May 2018, is EU-designed legislation with the objective to strengthen the rights of individuals when companies use, collect and share their personal data.

If you haven’t taken the steps required to comply with the regulations and protect your customers’ data you could now be liable to a fine of up to 4% of your turnover. If your business isn’t compliant, you should work through the IGA’s ‘Garage Guide to GDPR’ workbook in full, as it contains all the steps you need to take to ensure that your business complies with the new legislation.

No matter your current level of GDPR compliance, the IGA continues to offer the following on-site support services, and we will keep you up-to-date with new changes to the legislation via the bulletin.

GDPR Gap Analysis – £245 + VAT half day

  • The GDPR gap analysis service provides an assessment of your organisation’s current level of compliance with the Regulation, seeking to highlight the standard requirements and the shortcomings in relation to those requirements
  • This will assist in establishing an appropriate action plan in relation to the needs of your organisation, showing areas of strength and weakness
  • You will also be provided with a general, indicative figure of overall compliance with the Regulation

GDPR Consultancy – £245 + VAT per half day or £395 + VAT per full day

  • This will assist in ensuring your organisation meets the necessary GDPR requirements
  • Provides assurance for customers, employees and all other data subjects that their information is being processed lawfully and stored securely
  • We will work with you to produce personalised policies, procedures and guidance to facilitate compliance with the Regulation

GDPR Quality Assurance Certification Audit – £395 + VAT full day

  • During the certification audit, we assess, in detail, your degree of compliance with the requirements of GDPR
  • The audit consists of informal interviews, examinations, observations of your system in operation and review of relevant documentation and performance in identified focus areas
  • Findings, including non-conformities, and conclusions are presented at the end of the audit in a closing meeting and included in the audit report
  • After the audit you will be informed of non-conformities you need to address and respond to within an agreed deadline
  • When found compliant, we issue you with the below quality assurance certificate that you will be able to display at your premises:

Security Update

                                                                                    May 2019

There are ongoing changes in the Website marketplace which recently included GDPR Compliance.  We contacted you in 2017 regarding SSL certificates and you will see that article on our Website @ www.wearewood.co.uk

The Wearewood Team have sent out several e-shots during May 18 and have been regularly contacting its clients to encourage updating of sites to include GDPR

We appreciate that you will have been bombarded with GDPR information from all directions – it became a buzz word many chose to side-line

You may have received marketing calls from other website providers scaremongering in respect of the compliance of your Website – a clear opportunity to gain your business!

It is essential that your Website is GDPR compliant and we can complete this for you for a one-off fee of £99 plus Vat.  You will note that our hosting fees have not increased for 10 years!

Most Website providers monthly fees will start at around £35+ per month for hosting and charge for any alterations!

Wearewood’s pricing is competitive in the marketplace and we are regularly checking our competitors

UNFORTUNATELY, we are unable to offer to complete these changes for free or at a discounted price as we have to bear costs to complete the work, which we are sure you will appreciate!

Please email the following information and agreement to proceed with these changes on your behalf: –

  • Cookie Policy
  • Terms and Conditions of use of your website
  • Privacy Policy
  • SSL Certificate
  • Form Opt out options

Kind Regards

The Wearewood Team

We look forward to hearing from you……………………..

Recent Bosch Meeting (2017):

Hopefully you will have attended the recent Bosch Car Service Conference and will be aware of the requirements and benefits of being a Bosch Car Service Partner and in particular their offering to you regarding a compliant website.

During the presentation, you will have been reminded just how many divisions Bosch have. The video, which is being personalised for your location, reinforces how important it is that you represent the Bosch global brand correctly, whilst promoting your business locally.  Bosch has traditionally provided a page on their main website via the online booking page, which puts you in competition against the other neighbouring BCS garages.

It is therefore, so important that you have a secure WEBSITE that is not only well-built, looks good, that is advertising standards and Bosch compliant but is scripted and optimised so local consumers find YOU FIRST – not the competition. 

The Wearewood Team, enjoy providing you with this service, having been providing websites to the independent garage motor trade for over a decade, as well as print solutions. We are proud to also be the chosen partners for the Independent Garage Association, (IGA) owners of the Trust My Garage brand. Those of you that are IGA members will be familiar with the online print shop, providing bespoke motor trade business forms and personalised stationary for use in your business.

As a result of the new guidelines and Bosch rebranding, we have been busy developing an updated Bosch Car Service Website which should be ready to offer to you early in the New Year. You may choose to have a fully independent (non-Bosch) website promoting your business or both – the choice is yours. We look forward to speaking with you soon to discuss your requirements.

We would like to thank you for your valued business and we look forward to catching up in 2018!

Nothing is worse than being Hacked!

Nothing is worse than having your website black flagged or blocked by Google. Businesses of all sizes rely on Google search traffic to acquire new leads, offer products and services, and generate sales or donations.  Let’s consider the statistics– almost 64% of internet search traffic is fueled by organic search and current search rankings give Google a market share of close to 68% (upwards of 80% for mobile search).  This is effectively a search monopoly.  Follow these 10 steps to ensure your website is not reported as “hacked” in Google search results.

STEP 1: Make Sure Google can Crawl Your Site

In order for your business to have a chance online, it must be in good standing with Google.  New websites that appear online are indexed almost automatically by Googlebots.  It is possible to manually revoke access to your site for indexing by these bots. To ensure that the Googlebot is not blocked by your website:

STEP 2: Determine if Your Site has been Compromised

Once you have cleared through this basic setup, your site will be indexed by Google and begin to rank within search results pages.  These steps will put you in a good position to deal with any future flagging or blocking by Google due to a suspected compromise.  If Google detects that your site could be compromised and potentially dangerous, they will begin to warn potential visitors in the search results.

The phrase “This site may be hacked.” will begin to appear directly underneath your search results.  Needless to say, this will not encourage a higher click through rate and will have a significant negative impact on your site traffic.  Other phrases may report as the following.

  • ‘This Site May Be Compromised’
  • ‘This Site May Be hacked’
  • ‘This site May harm your computer’
  • ‘Visiting this site may harm your computer’

Google presents the following explanation and rationale for why these messages may appear under your site within search results.

To protect the safety of our users, we show this warning message for search results that we believe may have been hacked or otherwise compromised. If a site has been hacked, it typically means that a third party has taken control of the site without the owner’s permission. Hackers may change the content of a page, add new links on a page, or add new pages to the site. The intent can include phishing (tricking users into sharing personal and credit card information) or spamming (violating search engine quality guidelines to rank pages more highly than they should rank).

STEP 3: Check for a Malware Infection

In some situations your website or server may be compromised by a Malware infection that could affect other computers.  Modern web browsers like Google Chrome and Mozilla Firefox check against these flags and trigger a warning message in the browser environment, effectively putting a halt to web traffic.

Run the Google Safe Browsing Diagnostic.

The “?site=” url parameter will allow you to run any site you want through the Safe Browsing Diagnostic.  Swap out the Google.com at the end of this address with your website and run the diagnostics.  This diagnostic page will give you an extremely valuable at-a-glance summary page of the status of your site over the last 90 days.  Use this information to guide the rest of your investigation and cleaning efforts.

  • What is the current listing status of this site?
  • What happened when Google visited this site?
  • Has this site acted as an intermediary resulting in further distribution of malware?
  • Has this site hosted malware?
  • Next steps

STEP 4: Quarantine and Clean Your Site

Google may or may not provide additional information to you as a site owner.  It will be on you to investigate the issue and determine how your site has been compromised.  Depending on the level of the compromise, this may require a complete server restore from a known clean backup.  This could take your entire website offline for hours or days depending on your ability to respond to such an emergency situation.  Google outlines a procedure for quarantining your site, discovering the issue, fixing the problem, and resubmitting to Google for a clean bill of health.

STEP 5: Develop a Proactive Plan for the Future

The aforementioned scenario puts you into a reactive posture as a webmaster or site owner.  If you are a marketing manager getting ready to launch a new campaign designed to increase traffic to your site, this will put a big monkey wrench in the works.  A better approach is to proactively monitor and protect your site from vulnerabilities.

STEP 6: Secure your Hosting Environment

Maintaining the security of your hosting environment is an important step.  Depending on your hosting support contract, this may or may not be addressed in a timely manner by your web hosting provider.  Contact your hosting provider and find out what their policy is for securing your hosting environment against known vulnerabilities.

STEP 7: Secure your Websites

Once you have taken care of the general security of your web hosting environment, you need to address each of your websites.  Static HTML websites that are only accessible for edits via FTP are usually quite safe from attacks.  Code scripts like content management systems that allow for user logins and file uploads create possible security compromises by their very nature. If you are the owner of an open source CMS like Drupal, then you have additional concerns as security releases are announced.

STEP 8: Monitor Software Security Releases

SA-CORE-2014-005 was released on October 15th of 2014.  This vulnerability was actively sought out by hackers from around the world and exploited by black-hat scripters.

Update: Multiple exploits have been reported in the wild following the release of this security advisory, and Drupal 7 sites which did not update soon after the advisory was released may be compromised. See this follow-up announcement for more information:https://www.drupal.org/PSA-2014-003

Here at Wearewood…

  • We take care of your entire Website, Print & Design needs, whilst you carry on running           your business.
  • We are Motor Trade web specialist and understand exactly what is needed to drive business directly to your door
  • We are the IGA approved website company for Independent garages providing a Webshop    for all your print needs – Forms / Pads / VAT books and more. https://rmiwp.co.uk

DNS – Domain Name Servers

Domain Name Servers (DNS) are the Internet’s equivalent of a phone book. They maintain a directory of domain names and translate them to Internet Protocol (IP) addresses.

This is necessary because, although domain names are easy for people to remember, computers or machines, access websites based on IP addresses. 

Information from all the domain name servers across the Internet are gathered together and housed at the Central Registry. Host companies and Internet Service Providers interact with the Central Registry on a regular schedule to get updated DNS information. 

When you type in a web address, e.g., www.jimsbikes.com, your Internet Service Provider views the DNS associated with the domain name, translates it into a machine friendly IP address (for example 216.168.224.70 is the IP for jimsbikes.com) and directs your Internet connection to the correct website. 

After you register a new domain name or when you update the DNS servers on your domain name, it usually takes about 12-36 hours for the domain name servers world-wide to be updated and able to access the information. This 36-hour period is referred to as propagation.

BESPOKE WEBSITE SPECIAL OFFER

12 Month Payment Plan available NOW!

Thinking of redesigning your website but worried about how much it will cost?

Then Wearewood are here to help!

We are offering all of our existing, valued customers the chance to do this, without having to pay out a big cost in one go.

As Motor Trade Website Specialists, we know budgets are tight and so we are giving you the opportunity to improve your online presence by offering this special plan.

Call us today to discuss further and together we can drive more business to your door!

Click here to email us or call 01306 747053 for more details

Your website is an important reflection of your business & a powerful advertising tool but it needs to be up to date to work effectively!

2017 IS THE YEAR OF SSL CERTIFICATES AND HTTPS FOR WEBSITES

Having an unsecured website from this point forward could give you more issues than just Google. Your visitors may no longer trust your website. Learn why it’s time to secure your website. Wearewood can help.

Back in 2014, Google announced a call for HTTPS to be used by every website on the internet. Google has a desire to create a more secure internet, so you may be wondering what HTTPS and SSL are all about.

What is HTTPS?

HTTPS is the acronym for Hypertext Transfer Protocol Secure. It is a protocol used for secure communications over a computer network, like the internet. Communication over HTTPS is encrypted between the client and the server so eaves droppers don’t listen in, no one can tamper with the data, and your website data therefore isn’t forged.

What is SSL?

SSL is the acronym for Secure Socket Layer and is often used interchangeably with the term TLS – Transport Layer Security. Both are cryptographic protocols that help encrypt communications over a computer network. Typically, if a website wanted to encrypt the transmission of its data between the server and the client, they would purchase an SSL certificate that contains an encryption key that is placed on the server.

Why should you care about HTTPS and SSL?

In order to access most websites, the URL begins with “HTTP.” This is the unsecured version of the protocol that transfers data between the web server and the browser on your computer or smartphone.

Google sees 3 reasons for securing your website with HTTPS and SSL. They are “Authentication,” “Data Integrity,” and “Encryption.” These 3 reasons speak to a number of issues when it comes to communications over the web.

  1. Authentication addresses the issue of verifying the ownership of your website. Believe it or not, there are people out there that make replicas of websites and divert traffic to it in an effort to steal from you. Most people now know that they need to check for the Green Lock in their browser before entering personal information into the website. You can go one step further and verify the SSL certificate to make sure it belongs to the website you’re on.
  2. Data Integrity speaks to whether or not the data on the site has been tampered with while it’s in transit. If someone knows what they are doing and your website is not secure, they can tamper with the data transmitted from your server back to the client. The form submission that the client just sent could go to the hacker and not to you.
  3. Encryption refers to the security of communications between the client and the server so that no one else can read them. This is a key point for commercial websites. While it’s extremely important to encrypt the communications on an Ecommerce website, it’s equally important to encrypt the data submitted using forms.

What does an SSL Certificate Cost?

The cost for an SSL certificate will depend on your website’s hosting provider, who they buy the certificate through, and the type of certificate they buy. There are three types of certificates.

  1. A Single Domain – This type of SSL certificate is only valid on one domain URL.
  2. Multi Domains – Also known as a Universal Communication Certificate (UCC) this secures multiple domain names and multiple host names within a domain name. You would set a primary domain and can add up to 99 additional Subject Alternative Names (SANs) in a single certificate. This is great for businesses with multiple sub domains and URLs for different service, product lines or geographic locations.
  3. Wildcards – This type of certificate is for securing all of the subdomains you may have for a single domain.
    When selecting your SSL Certificate, please consult with your web host, marketing agency, and IT department to make sure you are selecting the right option for your entire business.

Wearewood are offering our clients a FREE SSL certificate with a one off £50+VAT set up charge to install and check all URL’s are using the https:// server correctly.

  1. FREE SSL, automatically renews monthly£50 admin fee
  2. Domain SSL @£49, renewable annually + £50 admin fee
  3. Extended SSL @£249, renewable annually + £50 admin fee
  4. Prices are subject to VAT at the prevailing rate.

What is the process of changing my website from HTTP to HTTPS?

At Wearewood we are prepared to help our clients make this transition as simple as possible with little or no interruption to your website. There are potential issues that can happen during this transition, which is why this is not a DIY project.

Below are a few updates we will need to make to get your website converted to HTTPS:

  • Help you secure the correct certificate for your website, if you are hosted with Wearewood.
  • Install the certificate on your website.
  • Update the configuration of your website to point to HTTPS instead of HTTP.
  • Redirect all incoming requests for your HTTP website to the location of the HTTPS site.
  • Re-verify ownership of your website in Google Search Console and update the sitemap location.
  • Update your web property’s configuration in Google Analytics.
  • Test and confirm that the conversion was successful.

PLEASE NOTE that the domain of your website is not changing, but the address to get there is. HTTP and HTTPS request your website from two different ports on the web server. Because of this, there is a risk that traffic to your website will drop briefly as Google works to re-index your site. This is also why making sure your re-directs are working seamlessly is extremely important.

IMPORTANT MARKETING CONSIDERATIONS:
If you have any marketing tools or digital ads pointing to your website you will want to update the URLs they are pointing to. While redirects will be set up to send HTTP requests to the HTTPS URL it’s still best practice to change them, as redirects slow the request time and could decrease visitors and conversions.

What do I do next?

You need to decide when you want to make the switch to HTTPSContact us sooner rather than later so you can stay ahead of the competition and serve your visitors with a secure connection to your business.